I volunteer for the Nspcc schools service and we were at a conference with Esther Rantzen yesterday . Esther also spoke a little about Silverline. She was very enthusiastic and said the calls are increasing every week. There was a jump in the number of calls over the Christmas period from people who were alone so they probably need all the help they can get 
Gransnet forums
Chat
Join the conversation
Registering is free, easy, and means you can join the discussion, watch threads and lots more.
Register now »Already registered? Log in with:
Gransnet »
I was put off, though, by the fact that it appears you ring the people from your own home.