Tipping in effect, that’s essentially a scam.
Culturally, in the US, the costumer in premises where tipping is seen as normal is essentially that you are an asshole depriving someone of their income if you don’ tip.
Given that, tips often work out to far more than the wage they should be being paid if their employer was paying it (and the wage they’d get in most other countries) it’s essentially extortion via emotional and societal manipulation.
How is that acceptable?
Sure, it might be a net negative for the service industry workers, I don’t know!
But being obligated to pay the wages of the workers ON TOP OF paying for the owner’s profits is OBSCENE.
Tips are designed to be just that, a tip. Something you give for good service.
Not a socially mandated TAX.
How is it okay for the consumer to be expected to DIRECTLY pay the wages of service staff? And how does this incentivise good service? It literally removes the entire purpose of tips as a concept, which is to incentivise good service.