StarDreamer, It's dead easy really! You go to the online florist's website, decide how much you want to spend and choose a bouquet of flowers from that price bracket. Once chosen, you choose a suitable gift card and type in your message for the recipient. Then their address, and finally to payment checkout. They then post out, in a long flat cardboard box, the blooms, the card, plant food and a little instruction leaflet of how to cut them and arrange them. They're very well wrapped and protected in the box. They arrive, usually within 24 hours, via Royal Mail,who put them through the letterbox. I did send some to a friend who didn't have a letterbox in her door and so they were left in a safe space.