Ah - I see where you went wrong. In this house all curtaining is done by the curtain expert aka 'The Wonderful Man' - I am sure that Mr. Phoenix will have the problem fixed in a jiffy. 
Seriously, I am a curtain disaster zone. Our daughter gave us some curtains (gorgeous, nearly new, but didn't suit her new bedroom colours) months ago, but I was warned persuaded to leave them until TWM came back from his travels and could deal with them. It would have taken me at least a day to put them up, but he did it in a couple of hours yesterday with minimum fuss and bother - including fitting new curtain poles.