I agree, Paddyann, that that is a very valid reason for refusing a flat offered, as is wanting to be in the same school catchment area. What does niggle me, speaking as a born and bred and working Londoner, is that some people won't accept a flat 20 minutes away, which is nothing in terms of the journey many of us make every day in the capital. It's not unusual to cross 3 boroughs (60 minutes), to get to work, it's not unusual to have to journey 20 - 30 minutes to catch up with friends and family. People very rarely need to stick within a square mile of their existing home. I haven't checked the figures, but surely some of the survivors could accept accommodation which has been offered them in Brent or Hammersmith. London is London, and unless there are very valid reasons not to, moving up the road is quite feasible, especially with the brilliant transport links.